JOB DESCRIPTION
1.0
Department: Ophthalmology
2.0
Organizational
Relationships:
2.1 Reports to: Chief of Ophthalmology / Medical
Director
3.3 Liaises with: Medical, Nursing & Other Hospital Staff
3.0
Job
Summary:
Responsible for clinical testing,
examinations and contact lens fitting of patients with certain vision problems
in the area of optometry with the supervision of subordinates assigned in
accordance with Magrabi Hospitals & Centers and departmental policies and
procedures in order to provide a high standard of patient care.
4.0
Duties
and Responsibilities:
4.1
Performs
optometric examinations, testing, refraction and fitting of soft and hard
contact lenses for patients with myopia, hyperopia, aphakia, astigmatism, post-surgical
cases, i.e. trauma, cataract, PKP and aberrations such as keratoconus,
scarring, trauma, droplet keratopathy.
4.2
Manages
contact lens supplies, lenses, equipment and solutions.
4.3
Ensures
compliance of subordinate staff with all hospital and departmental regulations,
policies and procedures.
4.4
Performs
low vision evaluations.
4.5
Performs
direct supervision and involvement in the area of pediatric aphakic and rigid
contact lenses.
4.6
Participates
in the training of subordinates and residents.
4.7
Provides
input regarding clinical performance of contact lenses technicians/assistants
as requested.
4.8
Assists in
developing relations with community practitioners working in the same field.
4.9
Acts as a
consultant in field of specialty.
4.10
Performs
other applicable tasks and duties assigned within the realm of his/her
knowledge, skills and abilities.
5.0
Knowledge,
Skills, Experience Required:
5.1 Graduate of a school of Optometry or equivalent.
5.2 Must have two years’ experience in optometry and contact
lenses.
5.3 Valid MOH
License (or at least) having a valid classification Certificate/Card from a
governmental authority (such the Saudi Commission for Health Specialties).
5.4 Must be proficient in fitting adult and pediatric soft and
hard contact lenses.
5.5 Good knowledge of low vision aids.
5.6 Working knowledge of management technique is preferable.
JOB DESCRIPTION
1.0 Department: Ophthalmology
2.0 Organizational Relationships:
2.1 Reports to: Chief of Ophthalmology / Medical Director
3.3 Liaises with: Medical, Nursing & Other Hospital Staff
3.0 Job Summary:
Responsible for clinical testing, examinations and contact lens fitting of patients with certain vision problems in the area of optometry with the supervision of subordinates assigned in accordance with Magrabi Hospitals & Centers and departmental policies and procedures in order to provide a high standard of patient care.
4.0 Duties and Responsibilities:
4.1 Performs optometric examinations, testing, refraction and fitting of soft and hard contact lenses for patients with myopia, hyperopia, aphakia, astigmatism, post-surgical cases, i.e. trauma, cataract, PKP and aberrations such as keratoconus, scarring, trauma, droplet keratopathy.
4.2 Manages contact lens supplies, lenses, equipment and solutions.
4.3 Ensures compliance of subordinate staff with all hospital and departmental regulations, policies and procedures.
4.4 Performs low vision evaluations.
4.5 Performs direct supervision and involvement in the area of pediatric aphakic and rigid contact lenses.
4.6 Participates in the training of subordinates and residents.
4.7 Provides input regarding clinical performance of contact lenses technicians/assistants as requested.
4.8 Assists in developing relations with community practitioners working in the same field.
4.9 Acts as a consultant in field of specialty.
4.10 Performs other applicable tasks and duties assigned within the realm of his/her knowledge, skills and abilities.
5.0 Knowledge, Skills, Experience Required:
5.1 Graduate of a school of Optometry or equivalent.
5.2 Must have two years’ experience in optometry and contact lenses.
5.3 Valid MOH License (or at least) having a valid classification Certificate/Card from a governmental authority (such the Saudi Commission for Health Specialties).
5.4 Must be proficient in fitting adult and pediatric soft and hard contact lenses.
5.5 Good knowledge of low vision aids.
5.6 Working knowledge of management technique is preferable.
JOB DESCRIPTION
1.0
Department: OPD
2.0
Organizational Relationships:
2.1
Reports to: OPD
Supervisor/Cashier
2.2
Liaises with Intra
and Interdepartmental staff.
3.0
Job Summary:
Greets,
interviews and directs patients coming to the outpatient department. Processes
the data entry of patients' information required for registration in the
Hospital/Center IT System. Performs clerical duties as assigned. Performs all
cashiers duties for all OPD Patients.
4.0
Duties and Responsibilities:
4.1
Accepts/completes assignments as directed by OPD
Supervisor/Manager
4.2
Greets and welcomes patients coming to MHC in a
friendly and professional manner.
4.3
Accurately records all patient identification data
to the Hospital/Center Information System (whether coming with appointment or
as walk-in).
4.4
Listens carefully and responds to patients'
requests/inquiries
4.5
Accurately Updates patient contact information in
the Hospital/Center Information System.
4.6
Directs patients to the appropriate clinic/areas.
4.7
Collects patient payments and issues receipts in
accordance with the approved procedures. Reviews and reconciles daily cash
receipts.
4.8
Collects original referral and guarantee letters
from credit patients. Checks the validity of all referral letters of credit
patients when applicable.
4.9
Checks insurance
patients' eligibility through the proper channel (NAPHES, CCHI, Insurance Company
Website, etc.) and processes the necessary documentation through the Hospital/Center Information
System.
4.10
Accepts and
quickly adopts any work rotation within any of the OPD Receptions whether Eye,
Dental or ENT.
4.11
Adopt any newly required process change as
requested by the OPD Supervisor/ Manager.
4.12
Communicates effectively with patients,
Departmental and Hospital /Center staff to ensure that OPD and Hospital /Center
goals are met.
4.12.1
Communicates in a courteous and effective manner
with patients, visitor and Hospital /Center employees.
4.12.2
Works closely with co-workers to maintain the high
quality of patient care in the assigned area.
4.12.3
Communicates effectively with team leader and OPD Supervisor/Manager
to help provide the highest quality of services.
4.13
Assists in the orientation of new employees as
directed.
4.14
Performs all duties in a professional, effective
and confidential manner.
4.15
Adheres to the Hospital /Center and departmental
policies and procedure.
4.16
Adheres to the Hospital /Center dress code policy.
4.17
Recognizes the cultural needs of patients and
adapts patient care activity accordingly.
4.18
Demonstrates punctuality and consistency with
attendance.
4.19
Performs all other duties within his/her realm of
knowledge and abilities as required or assigned.
5.0
Knowledge, Skills, Experience
Required:
5.1
High School diploma or equivalent (2-years' Diploma
post High School or University Degree is preferable)
5.2
Ability to operate computers.
5.3
Must have basic understanding of oral and written
English.
5.4 Experience in a similar position (Preferable)
JOB DESCRIPTION
1.0 Department: OPD
2.0 Organizational Relationships:
2.1 Reports to: OPD Supervisor/Cashier
2.2 Liaises with Intra and Interdepartmental staff.
3.0 Job Summary:
Greets, interviews and directs patients coming to the outpatient department. Processes the data entry of patients' information required for registration in the Hospital/Center IT System. Performs clerical duties as assigned. Performs all cashiers duties for all OPD Patients.
4.0 Duties and Responsibilities:
4.1 Accepts/completes assignments as directed by OPD Supervisor/Manager
4.2 Greets and welcomes patients coming to MHC in a friendly and professional manner.
4.3 Accurately records all patient identification data to the Hospital/Center Information System (whether coming with appointment or as walk-in).
4.4 Listens carefully and responds to patients' requests/inquiries
4.5 Accurately Updates patient contact information in the Hospital/Center Information System.
4.6 Directs patients to the appropriate clinic/areas.
4.7 Collects patient payments and issues receipts in accordance with the approved procedures. Reviews and reconciles daily cash receipts.
4.8 Collects original referral and guarantee letters from credit patients. Checks the validity of all referral letters of credit patients when applicable.
4.9 Checks insurance patients' eligibility through the proper channel (NAPHES, CCHI, Insurance Company Website, etc.) and processes the necessary documentation through the Hospital/Center Information System.
4.10 Accepts and quickly adopts any work rotation within any of the OPD Receptions whether Eye, Dental or ENT.
4.11 Adopt any newly required process change as requested by the OPD Supervisor/ Manager.
4.12 Communicates effectively with patients, Departmental and Hospital /Center staff to ensure that OPD and Hospital /Center goals are met.
4.12.1 Communicates in a courteous and effective manner with patients, visitor and Hospital /Center employees.
4.12.2 Works closely with co-workers to maintain the high quality of patient care in the assigned area.
4.12.3 Communicates effectively with team leader and OPD Supervisor/Manager to help provide the highest quality of services.
4.13 Assists in the orientation of new employees as directed.
4.14 Performs all duties in a professional, effective and confidential manner.
4.15 Adheres to the Hospital /Center and departmental policies and procedure.
4.16 Adheres to the Hospital /Center dress code policy.
4.17 Recognizes the cultural needs of patients and adapts patient care activity accordingly.
4.18 Demonstrates punctuality and consistency with attendance.
4.19 Performs all other duties within his/her realm of knowledge and abilities as required or assigned.
5.0 Knowledge, Skills, Experience Required:
5.1 High School diploma or equivalent (2-years' Diploma post High School or University Degree is preferable)
5.2 Ability to operate computers.
5.3 Must have basic understanding of oral and written English.
5.4 Experience in a similar position (Preferable)
JOB DESCRIPTION
1.0
Department: Medical Coordination
2.0 Job Summary
Serves as the Medical Coordination
Officer for Magrabi Hospitals & Centers to manage and
coordinate obtaining Medical Insurance Companies' approvals for patients'
surgical procedures and different medical services.
3.0 Duties and
Responsibilities:
1.3 Responsible
for the application and implementation of the established Magrabi Hospitals
& Centers policies and procedures related to Patients Medical Insurance
approval.
2.3 Liaises
with the Medical Insurance Companies in order to obtain approvals for the
patients’ surgical procedures and different medical services.
3.3 Continuously
reviews the efficiency of obtaining approval from each Company and updates the
Medical Coordination Manager in this regard to recommend changes to the
contract when needed.
4.3 Consults medical staff regarding any
additional requirements to obtain Medical Insurance Companies’ approvals.
5.3 Notifies the patient upon obtaining the medical insurance company response (Approval/Disapproval).
6.3 Utilizes
Magrabi approval cycle to notify the concerned department/s of the request
approval status.
7.3 Notifies
the Medical Coordination Manager about all disapproved cases with all related documents.
8.3 Maintains,
implements and documents all quality improvement policies and activities in
his/her area inside the department.
9.3 Performs
other tasks and duties which are within his/her qualifications and capabilities
as directed by the department head.
4.0 Knowledge,
Skills and Experience Required
1.4 Bachelor’s
Degree as a minimum. (Nursing background is preferred).
2.4 Demonstrable
working knowledge & Experience of Medical Insurance management and
practices.
3.4
Good command of Medical
Terminology.
4.4
Good command of written and
spoken English
5.4
Computer Skills is a MUST
6.4
Good Communication skills and
ability to work under pressure and achieve set targets
7.4 Demonstrable working knowledge of JCI & CBAHI standards.
Duties and Responsibilities:
- Responsible for overseeing the implementation of Magrabi established policies and procedures within the assigned Branch/Region.
- Interfere with the Insurance Companies to solve and troubleshoot any problem related to patients’ Medical Insurance within the assigned Branch/Region.
- Continuously review the efficiency of each Insurance Company’s response to Magrabi requests for approval and Claims and recommends solutions when needed
- Develop Department Staffing Plan & Departmental Orientation Programs. Guide and Evaluate his/her Staff Performance, identify training needs & recommend training/development plans.
- Ensure that all Out-Patient Credit activities within the assigned Branch/Region are monitored on daily basis.
- Review Contracts and Price-lists to ensure that all have been applied correctly, and report any discrepancy to Contracts Department, Portal and IT for correction, either Internally or with 3rd party payers
Skills
- Bachelor’s Degree in Medicine or similar field.
- Minimum three years experiences in medical insurance field.
- Demonstrable working knowledge of Medical Insurance management theories and practices.
- Demonstrable leadership & problem-solving skills and abilities to provide objective directions, guidance and management.
- Excellent written & spoken communication skills (Arabic & English)
- Demonstrable working knowledge of JCI & CBAHI standards.